Legal

Terms & Conditions 📜

Platform use karne se pehle yeh zaroor padhein!

Last Updated: 01 January 2025

These Terms & Conditions ("Terms") govern your access to and use of the Party Wings platform, services and listings provided by Party Wings and its registered vendors in India. By registering, accessing or using the Platform you agree to these Terms. If you do not agree, please do not use the Platform.

1. Definitions

"Customer" - Individual or organisation seeking event services through Party Wings
"Vendor" - Registered service provider (catering, decoration, photography, makeup, DJ, venue, rentals, etc.)
"Booking" - Confirmed service engagement between Customer and Vendor through Party Wings
"Platform" - Party Wings website, mobile app, and related services

2. Eligibility

For Customers

  • • 18 years or older
  • • Valid Indian mobile number
  • • Legally able to enter contracts

For Vendors

  • • Valid business registration
  • • GSTIN (if applicable)
  • • PAN card for payouts
  • • Verification documents

3. Services & Listings

Party Wings provides a marketplace to discover and book event vendors. Key points:

  • Listings are created by Vendors; Party Wings does not perform services itself (unless explicitly stated)
  • We verify vendor details and portfolio where possible, but Customers should review proposals before booking
  • Confirm scope, timelines, and price directly with Vendors

4. Payments, Fees & GST

Booking Payments

Bookings are agreements directly between Customers and Vendors. Party Wings may facilitate payments via third-party gateways (Razorpay, PhonePe, etc.).

Platform Fees

Party Wings may charge service fees, listing fees, or platform commissions. Fees will be disclosed at checkout or in Vendor agreements.

GST & Taxes

Vendors are responsible for invoicing and applicable GST as per Indian tax law. All prices are exclusive of GST unless otherwise stated.

5. Vendor Obligations

Accurate Information

Provide accurate service descriptions, pricing, availability, and contact information

Legal Compliance

Comply with all applicable laws, permits, FSSAI (for food), safety and hygiene standards

Staff Responsibility

Responsible for staff, subcontractors, and quality of services delivered

Timely Delivery

Complete services as per agreed timeline and scope

6. Customer Responsibilities

  • Provide accurate event details, venue access, and necessary permits
  • Discuss scope, deliverables, and timelines with Vendors before confirming
  • Make timely payments as agreed with Vendors
  • Obtain written agreements where appropriate for major events

7. Limitation of Liability

Important: To the extent permitted by Indian law:

  • • Party Wings' liability for any loss or damage is limited to the platform fees paid
  • • We do not guarantee Vendor performance; Customers engage Vendors at their own risk
  • • We are not liable for indirect, incidental, special, or consequential damages
  • • Vendors are independent contractors, not employees of Party Wings

Indemnity

You agree to indemnify Party Wings from claims arising from your use of the Platform, breach of Terms, or violation of law.

8. Disputes & Governing Law

Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

Dispute Resolution

Parties should attempt to resolve disputes amicably. Mediation may be used before court action. Consumer disputes may be referred to Consumer Forums under the Consumer Protection Act, 2019.

Contact Support

support@partywings.com

Grievance Officer

dpo@partywings.com