Frequently Asked Questions

PartyWings is India's leading party planning platform that connects you with verified vendors for decorations, catering, photography, and complete event planning services.

Simply browse our services, add items to your bucket, and request a personalized quote. Our team will coordinate with verified vendors to bring your celebration to life.

We currently operate in 50+ cities across India including Delhi NCR, Mumbai, Bangalore, Chennai, Hyderabad, Pune, Kolkata, and more. Contact us to check availability in your area.

Minimum order values vary by service and location. Decoration packages typically start from ₹1,500. Contact us for specific details based on your requirements.

Add services to your bucket, fill in your event details, and submit a quote request. You'll receive a personalized quote within 24 hours with booking confirmation via email and SMS.

Yes, you can modify bookings up to 48 hours before your event date. Log in to your account, go to 'My Orders', and select 'Modify Booking'. Changes may affect pricing.

We accept all major credit/debit cards, UPI, net banking, and digital wallets. A small advance payment (typically 30%) is required to confirm your booking.

Yes, cancellations are allowed based on our policy: 7+ days = full refund, 3-7 days = 75% refund, 1-3 days = 50% refund. Check our refund policy for complete details.

We offer balloon decorations, theme setups, catering, photography & videography, makeup & grooming, outfit rentals, venue booking, and complete event planning services.

Absolutely! Every event is unique. Share your vision and budget, and we'll create a tailored package that fits your requirements perfectly.

Pricing depends on the service type, event size, location, and customization needs. Use our Price Calculator for instant estimates or request a custom quote.

No hidden charges! The price in your quote includes all service costs. Additional charges apply only if you request extra services during the event.

Visit our 'Become a Vendor' page, complete the registration form, and our team will verify and onboard you within 48 hours. No registration fee required!

Yes, every vendor undergoes a rigorous verification process including document verification, quality checks, and background screening before joining our platform.

Yes, you can view vendor profiles, ratings, reviews, and portfolios before making your selection. We also provide recommendations based on your requirements.

Your satisfaction is our priority. Contact our support team immediately, and we'll work to resolve the issue or arrange an alternative vendor.

We handle all events including birthdays, weddings, anniversaries, baby showers, naming ceremonies, corporate events, product launches, and festival celebrations.

Yes! We offer 50+ themes including superhero, princess, vintage, tropical, Bollywood, and custom themes. Browse our catalog for inspiration.

We recommend booking 2-3 weeks in advance for regular events and 1-2 months for weddings or large celebrations to ensure vendor availability.

Same-day service depends on vendor availability. Contact our support team for urgent bookings – we'll do our best to accommodate your request.

Reach us via phone at +91 98765 43210, email at hello@partywings.in, or WhatsApp. We're available Mon-Sat, 10 AM - 7 PM.

Contact our support team via phone, email, or WhatsApp with your booking details. You can also use the contact form on our website.

Absolutely! Our event planning experts are available for free consultations. Contact us to schedule a call and discuss your celebration.

Our mobile app is coming soon! You'll be able to book, track orders, and access exclusive deals. Sign up for our newsletter to be notified.