Legal

Privacy Policy 🔐

Aapka data safe hai humare paas - jaaniye kaise!

Last Updated: 01 January 2025

Party Wings ("we", "our", "us") operates the Party Wings platform and services to help customers discover and hire event vendors across India. This Privacy Policy explains how we collect, use, disclose and protect personal and business data. It is designed to be consistent with applicable Indian laws including the Information Technology Act, 2000, IT Rules, 2011 and the upcoming Digital Personal Data Protection Act, 2023.

1. Information We Collect

Personal Information

  • • Name, email, mobile number
  • • Profile photo, contact details
  • • Identity docs (PAN, Aadhaar - optional)
  • • GSTIN for vendors

Business Information

  • • Business name & address
  • • Service category & descriptions
  • • Price ranges & portfolio
  • • Bank/UPI details for payouts

Location Data

  • • City, state, pincode
  • • Geo-coordinates (with permission)
  • • Service area preferences

Usage Data

  • • Device info & IP address
  • • Cookies & session data
  • • App usage analytics

2. How We Use Your Information

Platform Services

Vendor matching, booking facilitation, personalized recommendations

Verification & Trust

Identity verification, GSTIN/PAN checks, vendor credibility scores

Communication

Booking updates, SMS/WhatsApp notifications, support queries

Payments & Payouts

Process payments, vendor payouts, tax compliance (GST)

4. Data Sharing & Disclosure

Vendors/Customers

Purpose: Service delivery, communication

Data Type: Contact info, booking details

Payment Gateways

Purpose: Process payments (Razorpay, etc.)

Data Type: Transaction data

SMS/WhatsApp Providers

Purpose: OTP, notifications

Data Type: Mobile number, message content

Cloud Providers

Purpose: Data storage (AWS, etc.)

Data Type: All data (encrypted)

Government/Courts

Purpose: Legal compliance

Data Type: As required by law

5. Security & Data Storage

Encryption

SSL/TLS encryption for all data transmission

Secure Servers

Data stored in India-based servers

Access Control

Role-based access, 2FA for admin

Data Retention: We retain data for 5 years or as required by Indian tax laws (e.g., GST records for 6 years). You can request deletion subject to legal requirements.

6. Your Rights (DPDP Act, 2023)

Right to Access

Request a copy of your personal data

Right to Correction

Update inaccurate or incomplete data

Right to Erasure

Request deletion (subject to legal retention)

Right to Withdraw Consent

Opt-out of marketing, withdraw consent anytime

Right to Portability

Get your data in machine-readable format

Right to Grievance

File complaint with our DPO or Data Board

7. Contact & Grievance Officer

General Support

support@partywings.com

1800-XXX-XXXX (Toll Free)

+91 98765 43210

Grievance Officer (IT Rules, 2011)

Name: [Grievance Officer Name]

dpo@partywings.com

Response time: Within 30 days

Party Wings
Registered Office: [Address], Mumbai, Maharashtra - 400001, India